Return and Refund Policy

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A to Z Laser Works Return/Refund Policy for our hand crafted items

Thank you for shopping with A to Z Laser Works!

We offer exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, we cannot offer exchanges.

Eligibility for Returns and Exchanges

• Your item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• Only regular priced items may be returned, ‘sale items’  cannot be returned.
•  We will replace items if they are defective. If you need to exchange an item, send us an email at sales@atozlaserworks.com.

Shipping

• The product you are returning must be sent to the following Address (A to Z Laser Works, 1255 LaSalle Dr. Smyrna, TN 37167-6468.
• A to Z Laser Works is not responsible for shipping costs for returning your item.
• Shipping costs are non-refundable.
• Depending on your location, the time it takes for your exchanged product to reach you, may vary.